Over one million Verizon Communications customers lost cellphone service for several hours on Wednesday, January 14, 2026. The company announced last week it is offering a $20 credit to anyone who experienced problems during the outage.
Verizon CEO Dan Schulman said in the company's October 2025 quarterly update that he intends to aggressively transform Verizon's culture, cost structure, and financial profile. Schulman's plans remain unchanged following the service disruption.
The company's acquisition of Frontier Communications is set to expand Verizon's fiber access to nearly 30 million homes and businesses. All regulatory approvals for the deal were completed on January 15, 2026, with the transaction expected to close on January 20, 2026.
Verizon's forward dividend yield tops 7%. In the fourth quarter of 2025, the company increased its dividend for the 19th consecutive year.
Verizon's share price dipped last week following the service disruptions. The company's forward price-to-earnings ratio now stands at roughly 8.1, below AT&T's 10.6 and T-Mobile's 15.7 ratios.
On February 22, 2024, thousands of AT&T customers lost cell service. Since that incident, AT&T's share price has risen by around 40%.